Summary

The Ad Operations and Account Manager at 1440 Media is a hybrid role that sits at the intersection of client success, campaign execution, and revenue operations. They will own and coordinate many steps in the post-sale process. This role ensures that advertising campaigns are executed seamlessly from asset collection through final delivery, often working on tight timelines. This position will work in a fast-paced digital media environment, have strong communication and analytical skills, and take pride in ensuring every campaign runs flawlessly—from planning through post-campaign reporting.

Responsibilities

Ad Operations (60%)

• Oversee end-to-end ad campaign setup, trafficking, optimization, and delivery across newsletter and digital platforms.
• Manage and QA creative assets, ensuring proper tracking, targeting, and performance functionality.
• Generate and distribute performance reports with actionable insights for internal and external stakeholders.
• Communicate with partners to ensure assets are delivered on time, manage deadlines, and work with the sales team to execute campaigns.

Account Management (40%)

• Serve as a point of contact for advertising partners, ensuring clear communication and seamless campaign delivery.
• Build and nurture strong, long-term client relationships through proactive communication and performance insights.
• Manage client expectations, timelines, and deliverables to ensure successful campaign outcomes.
• Collaborate with sales and brand teams to develop high-quality proposals and renewals.
• Monitor client satisfaction and identify opportunities for upsells or partnership expansion.
• Support the sales team with media plans, pricing, and campaign performance data to drive efficiency and revenue growth.
• Provide data-driven recommendations to improve campaign effectiveness and client ROI.

Support broader 1440 mission, products, and strategy (~10%)

• Join weekly small and full team calls.
• Help identify opportunities to integrate 1440 Topics with the core product.
• Master 1440’s editorial voice and help translate it to social media in an engaging way.
• Stay up to date on trends and algorithms to better support the brand.
• Report KPIs to the 1440 team regularly and efficiently.
• Contribute to improvements; test assumptions often; help shape the fabric of our company.

Education and Experience:

• Bachelor’s Degree
• 3+ years of experience in Ad Operations, Revenue Operations, Project Management, Account Management, or a similar role.
• Publisher and/or ad tech background a plus

You also bring the following:

• A sense of curiosity and an energy to constantly want to learn and grow.
• Desire to join and build the culture of a rapidly growing startup.
• Ability to think creatively and solve complex problems in a small team.
• Ambitious, self-motivated, team player.
• You’re excited about our mission and making an impact at 1440.

1440 is an equal opportunity employer. We celebrate, support, and are committed to creating an environment where people with different backgrounds, skills, and perspectives feel welcomed and included.