As Technical Account Manager, Charlie’s product expertise and commitment to customer support will accelerate success for Frequency clients.
New York, NY — 4/4/24 — Frequency, the leader in workflow automation and ad management for audio, announces Charlie Smith has joined its team as Technical Account Manager. Charlie reports to Frequency CEO Pete Jimison and will provide technical support to clients, leading the charge on platform onboarding and training, customer support, and new feature releases.
With over a decade of experience, Charlie has a track record of helping clients implement media workflow and ad monetization tools. Having held roles at Gannett, Triad Retail Media, Placements.io, and Operative, Charlie is ideally positioned to guide clients on leveraging Frequency solutions to achieve optimal performance.
“Frequency has been built around the mission of making day-to-day tasks easier and more efficient for audio teams,” says Charlie Smith, Technical Account Manager at Frequency. “I view my role as a direct extension of that mission. As I collaborate with clients, my goal is to identify opportunities to enhance their experience and ensure users are taking full advantage of all the amazing toolsets and features at their fingertips. ”
“As a product-driven company, it is important for our team to remain customer-centric in everything we do,” says Pete Jimison, CEO of Frequency. “With extensive product experience and a commitment to exceptional customer service, Charlie will be integral in bringing product and client teams together to fuel better outcomes for our customers.”
With the recent launch of Production Automation, Frequency has completed its suite of podcast workflow tools. The end-to-end solution includes Brand Approvals to match brands with shows, Production Automation to streamline ad production, and Ad Management to provide creative tools, targeting, and reporting for ad delivery. As new and existing clients increase adoption of Frequency, Charlie will play an integral role in onboarding teams to ensure success.
Want to see a live demo of Frequency in action? Visit frequencyads.com.
About Frequency
Frequency® has created the next generation of ad management for the audio industry, providing workflow automation and targeted delivery in one innovative platform. With Frequency, audio networks can increase revenue opportunities, reduce manual operations, and improve ad experiences. The world’s top audio publishers and advertisers use Frequency’s enterprise solutions to centralize campaigns and personalize podcast, radio, and streaming ads. Serving 5B+ ad impressions a month, Frequency is the chosen software for audio operations efficiency and growth. For more information, visit frequencyads.com.
Media contact: Suzy Schultz, Suzy@CreativePrism.com
